Refund Policy

At SalesXAi, we take immense pride in delivering sub-second performance web applications, custom software, and autonomous AI voice systems. Client satisfaction and transparent business practices are at the core of our operations.

1. Discovery & Initial Milestone Guarantee

If during the initial strategy, wireframing, or architecture phase (prior to primary codebase development) you decide not to move forward, we offer a 100% full refund on initial deposit payments.

2. Milestone Deliverables & Sign-offs

Custom engineering projects proceed via structured milestones. Once a milestone has been reviewed, tested, and explicitly approved by the client, funds allocated to that milestone become non-refundable.

3. Performance SLA Commitment

We guarantee our website builds reach Lighthouse Core Web Vitals performance benchmarks of 90+. If your site fails to meet technical audit parameters, our team will remediate and optimize at no additional cost until standards are satisfied.

4. Contacting Support

To discuss any billing or refund inquiries, please email Co-Founder Akash Jha directly at [email protected].